FAQ
Shipping & Delivery
How quickly will my Mirevane order arrive? We know you're ready to style your new look! We offer three reliable shipping methods across the United States:
-
Express Shipping (3-6 business days): $20.00 – For those who need their scarf for an upcoming trip or a special occasion.
-
Standard Shipping (7-14 business days): $10.00 – Our most balanced and popular delivery choice.
-
Free Shipping (7-14 business days): $0.00 – Enjoy premium elegance with zero shipping cost on qualifying orders.
Can I track my package? Absolutely. Once your order is processed and shipped, you will receive an email with a tracking number so you can follow your Mirevane scarf right to your door.
Product & Care
What materials do you use? We pride ourselves on variety and quality. Our collection includes 100% Mulberry silk, lightweight linens for summer, and heavy-duty wool or cashmere blends for the winter months. Please check the "Materials" section on each product page for specifics.
How should I clean my scarf? To preserve the delicate fibers and vibrant colors:
-
Silk/Cashmere: We strictly recommend dry cleaning or gentle hand washing with specialized silk detergent.
-
Cotton/Synthetic Blends: Machine wash on a gentle cycle in a mesh bag and air dry. Always avoid direct sunlight when drying to prevent color fading.
Are your scarves large enough to be worn as a shawl? Yes! Many of our designs are oversized "blanket scarves" or large rectangular wraps. You can find the exact dimensions (in inches and cm) in the product description.
Returns & Satisfaction
What is your return policy? We want you to love your purchase. We accept returns on unused, unwashed items in their original packaging within 30 days of delivery.